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Below you will find some of the services we offer at Gold Star Cleaners. Take a look through them using the links below. You can return to the top at any time. If you have any more questions on them, e-mail, call or stop in today!
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Alterations & Repairs
Expert alterations and repairs for all your garments can be taken to any of our nine locations. Fittings can be scheduled by calling 989-5170 Monday through Friday. Fitting times are between 7:30 am and 4:00 pm M-F and are held only at our main plant on 200 Wilson Street in Brewer
All alterations and repairs are subcontracted and will take up to two weeks. You will be notified by phone upon completion of the alteration or repair. Prices for alterations and repairs cannot be quoted as they are priced by the subcontractor. Inquiries on pricing are estimates only.
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B.D.U.’S & A.C.U.’s (Fatigues)
Gold Star can dryclean and press your B.D.U.’s or A.C.U.’s for that perfect inspection look. We also can wash, starch, and press them for that crisp hard finish many of you prefer. The laundry option is less expensive but you will have faded areas on the fabric over the buttons after several pressings, which I am told is an acceptable side effect of having heavily starched fatigues.
Gold Star can also provide all the alterations and repairs for the many patches that need sewing. We have instruction books from all the armed services as to the specific locations and measurements for all patches.
As always, the prices are discounted by approximately 20% automatically, and of course, AMERICAN FLAGS are FREE since 1905.
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Bed Pillow Restoration
More than 1/3 of your life is spent in bed and you’re not sleeping alone. If you do not clean your pillow on a regular basis, dead skin, dust, bed bugs and their feces can be a large percentage of the pillows total weight.
Gold Star Cleaners can clean, deodorize, and put a brand new cover ( ticking) on your pillow. This service is for standard, queen, and king size bed pillows only. It’s just like getting a brand new pillow. Sleep healthy and clean your bed pillow every year.
We can clean throw pillows and custom sized pillows too. They would either be drycleaned, laundered, or wet cleaned. This is much different from the bed pillow restoration and may cause lumping of the stuffing material. Signed permission is required for processing throw or custom pillows.
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Drapery Cleaning
Draperies are the center of accenting any room. The investment can be large, but ironically, maintenance of your investment is generally ignored for years.
Draperies should be vacuumed once per month and professionally cleaned once per year. If at all possible, rotate your drapes so that heavy sun exposure is not always permeating the same drape year round. Sunlight is very damaging to your drapes. It fades color and rots material which is exacerbated by any future cleaning process. Drapes can literally fall apart during cleaning if not properly cared for.
Signed permission will be required for cleaning. Please read the drapery permission slip that you will be signing. It has valuable information of the potential risks involved with cleaning your drapes.
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Fire and Water Restoration
In the unfortunate event that you should have smoke or water damage in your home, Gold Star Cleaners can assist you in the cleanup process. Simple call 989-5170 and speak to Eric Pooler and I will set a time convenient to you for an assessment.
Let Gold Star take the worries away. We have a 99% success rate in reconditioning your clothing. We work with your insurance, so you won’t have to worry about payment. We can process items that are needed within 24 hours so have clothing to wear. Gold Star will pack out all rooms into plastic bags and transport the inventory for processing and deliver when complete. There really isn’t anything that you need to do because we do it all for you.
Please allow a minimum of two weeks for processing. You will be able to take clothing as it is complete if you wish.
Here are the forms we use when performing fire and/or water restoration for our customers.
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Fur Cleaning
Furs are sent to a furrier for professional cleaning. This process takes three to five weeks and costs will vary from $50.00 to $150.00. Signed permission and a $50.00 deposit are required for processing furs. A value of the fur is also needed for insurance purposes. You will be notified upon the return of your fur by phone.
It is very important to store your fur properly in the off season. Henry’s Bridal on Main Street in Bangor is the only location in northern Maine with the proper fur storage vault. Questions about fur storage can be directed to Henry’s bridal at 947-0701. Fur rots and will fall apart if it is not properly stored.
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Drycleaning
Drycleaning is a process that includes cleaning and pressing of your garments. Clothing is
cleaned in a large drycleaning machine with a solvent called perchlorethylene, or perc for
short. This is a synthetic solvent that has been used since the 1960’s and is currently used
by approximately 85% of the drycleaners in the nation. The drycleaning machine rinses,
washes, and dries the clothing much like your home washer and dryer. The solvent is filtered
and cooked back to crystal clear condition for the next load of clothes to ensure the cleanest
solvent available.
Today’s technology prevents any solvent from remaining in clothing. The drycleaning industry is
the safest it has ever been when it comes to the environment. We are a certified environmental
drycleaners and all waste generated is 100% recycled.
Gold Star Cleaners is also a certified professional drycleaner to ensure that our customers
are receiving the highest quality standards in the industry. Combined with the most up to
date equipment, you are assured the best of best.
Pressing is included in the price of cleaning. Great care in training of personnel is taken
to ensure the highest quality standards.
Gold Star Cleaners is one of a handful of cleaner’s nation wide that are triple certified and
can be called a certified garment care professional.
Gold Star Cleaners is also the proud recipient of the 2006 Award of Excellence issued by the
International Fabricare Institute. Click on the emblem below to learn more about this prestigious
award.
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Hand Washing
Yes, Gold Star can hand wash those delicates for you. No more soaking in the sink or tub. No more air drying on towels or on the floor or counter. You don’t have to buy special detergents or live with garments that are stiff when they dry.
Let our professionals perform this unwanted duty for you. Gold Star receives several garments every day that receive special hand washing as part of our regular service. There is no extra charge and no need for you to even mention that you want hand washing. Every garment is inspected and cleaned professionally by the method our cleaner deems necessary for best results.
So don’t waste your time and don’t give it a second thought. Bring all you special care garments to Gold Star and spend your time doing what you really want to do.
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Laundered Shirts
Professional laundered shirts are a must in today’s business world. The process includes washing, pressing, and starch. It is not possible to press only a laundered shirt due to the fact that the shirt is pressed while wet. We recommend that all shirts are washed prior to home pressing so that stains are not set in.
Boxed shirts are also available for those with limited closet space or travel extensively.
Starch is provided upon request in light or heavy. Starch will build up in shirts over time, especially when the shirt has higher contents of cotton. The starch does not flush out for several washes and a light starch shirt may feel like heavy starch over several washes. Starch adheres differently to all shirts due to weaves, thread counts, and fiber content. A consistent feel should not be expected due to these factors, although it would be only very slight. Starch is applied during washing, so extra starch in collars and cuffs cannot be applied. It will appear that extra starch is in all collars and cuffs due to the fact the there is double material in these areas and thus, they absorb more starch.
Broken buttons are a factor when processing laundered shirts. Manufacturers are producing buttons with less and less hardener for economic purposes. This makes buttons very brittle and they can break easily during pressing which is done on what you may call a mannequin type press under about 80 pounds of pressure. We provide a guarantee if you should receive a shirt with a broken button, you would receive two shirts free.
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Leather & Suede Cleaning
Leather and suede’s are sent to a professional cleaner that processes leather and suedes only. The process takes two to four weeks and you will be notified upon its return. A $20.00 deposit, signed permission, and a value for insurance purposes are required when dropping off the garment. The approximate retail cost of a leather or suede jacket is about $48.00.
Please read the permission slip you will be signing for valuable information about leather and suedes. If you would like more information on the cleaning process, simply click on the link for Hudson Leather at www.hudsonne.com
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Odor Removal
Skunk, smoke, musty mold smells are not problem. Gold Star removes odors with ozone. A machine that electrostatically charges oxygen molecules which completely eliminates all odors. This is not a masking process, but rather, a permanent removal of odor.
Clothing is placed in an air tight room. The oxygen is forced through an ozone machine which adds an atom to O2 and creates O3. O3 molecules cannot physically carry odor and thus the clothing becomes odor free. The ozone created naturally changes back to oxygen within twenty minutes. This is harmless to your clothing and the environment and your clothes will smell fresh just like after a thunder shower. In fact, that is exactly what happens when lightening goes through the air, we just recreate it in a small room.
Normal price per garment is $5.00 if you ozone only. The cost is 50% of the dry cleaning cost if you choose to have your clothing cleaned also. The process may take several days for processing to remove the entire odor.
If you should have a whole home that is contaminated, we would be more than happy to work with your insurance. You may refer to the fire and water restoration info on this site for further information.
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Pickup and Delivery
Gold Star Cleaners provides pickup and delivery to area businesses. It’s simple and its’ free. Simply click on the link to read about the service and print off the sign up sheet. Just follow the directions and before you know it, you’ll never have to stop at the cleaners before or after work.
Home delivery is provided through our main office in Brewer. Simply call 989-5170 and a representative will assist you.
Delivery services are limited to the Bangor and Brewer area’s only with exception to large commercial accounts.
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Rug Cleaning
Yes, Gold Star provides area rug cleaning. Rugs are cleaned both in house and by professional upholstery cleaner. Most rugs are sent to Penobscot Cleaners to be professionally cleaned due to the fact that most rugs can not withstand the aggressive cleaning action of drycleaning and would fall apart.
Gold Star Cleaners charges the same price as Penobscot Cleaning would if you were to bring it directly to them. We do not dictate the charge for cleaning your rug and use the suggested retail of Penobscot Cleaners.
You should allow two to three weeks for rug cleaning and you would be notified upon its return. Specific questions related to your rug should be addressed directly to Penobscot Cleaners at 989-4697 or click on the link to their website at www.penobscotcleaning.com. They truly are experts in the area rug cleaning business.
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Same Day Service
Gold Star Cleaners has same day service at no extra charge. This service is provided at our Bangor and Brewer locations only. Our main plant at 200 Wilson Street can take in cleaning for same day service up to 10:00 am, and with cleaner approval, up to 12:00 noon.
All other Gold Star locations have next day service except our Lincoln location which is every Tuesday and Friday.
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Steam Cleaning
There are many garments that cannot be cleaned by washing or drycleaning. This is why we offer steam cleaning. This process is more expensive than a normal cleaning processes, but much less expensive than a specialized cleaning process. Prices would be quoted by our cleaner only after personal inspection.
Garments that state (spot clean only) usually have glitter, sequins, beads, or something glued on the garment that prevents any type of agitation, water, or solvent. Many times we can not spot clean or steam clean the garment due to sizing and finishes that would ring and create even more issues than the original stains. Our cleaner would speak to you about the limited options available for these garments.
Garments that state (clean by leather method) or (clean using petroleum solvent) are garments that usually are outer ware and can be steam cleaned successfully. Steam cleaning is done by hand and covers every inch of the garment. We can remove stains and flush out dust and dirt and then finish the garment as we would any other piece of drycleaning.
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Tanning Salon
Gold Star Cleaners has a tanning salon in our Ellsworth location. Enjoy one of three beautiful, clean tanning beds and large rooms with all the comforts of home. All beds have foot fans to keep you cool. The facility is air conditioned and if that doesn’t keep you cool, each room is provided with a fan for your continued comfort. You do not have to be hot and sweaty to get a tan.
Each tanning room also has an AM/FM radio and CD player, towels, chair, cleaning supply’s and rags, mirror, clothing hooks, and plenty of room to change. We also sell all your favorite tanning lotions, protective eye wear and tanning stickers.
You’re always assured the best tan when you use Gold Star. We do not skimp on tanning bulbs and high quality is a must. We change the bulbs well before their light intensity is diminished. 1000 hour bulbs are changed every 600 hours and beds are cleaned of dust and particulates to ensure the best tanning. Ask our competitors when they change their bulbs if they even know. One boasted they change their bulbs every 800 hours. You have lost 20 % light intensity by that time. Gold Star won’t waste your time and money, and you’re always assured the best tan.
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Wash, Dry, Fold Laundry
Let Gold Star Cleaners wash, dry, and fold your laundry for you. Why take hours away from your family doing laundry when it really only takes 4 minutes, 2 minutes to drop it off, and 2 minutes to pick it up.
The service provides soap and all fabric bleach to wash your clothes. We will use chlorine on whites upon request for no extra charge. Gold Star can even hang any items you would like hung.
Special items that need air drying are no problem, simply ask and we will provide the service for you. Fabric softer or dryer sheets can be added for a nominal fee and of course your clothing is bagged or wrapped in heavy plastic for your trip home.
Join our Wash Club and save money with free laundry every 10th wash. All you have to do is let us know that you have a card on file when you drop off your laundry and we keep track of the card and update it for you. It’s simple and it’s our way of saying thanks for your business.
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Water Repellant
You can stay dry and protect your clothing from stains with Gold Star’s water repellant. Simply request for your garment to be water repelled when dropping it off. The repellant will help protect your clothing from rain and stains as they will simply bead off instead of soaking in.
This process is not a water proofing and moisture will soak into your fabric in a prolonged rain. Water repellants are removed when garments are cleaned and should be applied with every cleaning.
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Wedding Gown Preservation
A lifetime of memories can be saved in our custom sealed preservation box. Wedding gowns and accessories are warranted for life against yellowing, but don’t stop there. Gold Star can preserve just about anything including stuffed animals, christening gowns, baseball and scout uniforms, military uniforms, prom gowns, and list goes on.
All items are sent to a professional heirloom company in Texas. Garments are cleaned, pressed, and sealed in special wrap to help prevent the natural ageing process. Items are double boxed, yet you may still view the item through the inner boxes window film. A great gift for a young bride or mother.
Special permission and a $50.00 deposit are required for processing. We will also need the value of the item being shipped for insurance purposes. Items take two to four weeks to process and you will be notified by phone upon its return.
Specific questions about the preservation process can be answered by calling Eric Pooler at 989-5170
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Wet Cleaning
Wet cleaning is yet another option for cleaning your clothes. This process uses water as a medium but is much different than washing. Specialized equipment and cleaning surfactants are used to ensure the highest quality.
There are garments that can’t be washed or drycleaned or must be hand washed. There are garments that drycleaning cannot remove the stains. This is where wet cleaning can be used. This specialized cleaning service is a rare option for customers, but you may have already enjoyed the benefits of wet cleaning without knowing about it.
Gold Star Cleaners is a certified professional wet cleaner, certified professional drycleaner, and certified environmental drycleaner. We will use the appropriate method of cleaning for your clothing to ensure the best results. Certain stains require different cleaning methods. At times, we would need to speak directly to you and discuss options and their risks if we are not able to remove staining.
If you should receive a garment with a spot remaining tag and are not satisfied with the results, simply sign permission and allow our cleaner to use different methods that may be of some risk, but could save your garment. We would be more than happy to re-clean your garment at no additional cost.
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